Universal credit: Flagship welfare reform 'poor value' says watchdog
News DetailsPosted on: 05/09/2013 09:08 by Justin Phillips
News PostThe government's flagship welfare reform has been badly managed, is "overambitious" and poor value for money, the spending watchdog has said.
The National Audit Office said risks were taken with the universal credit to hit targets, IT systems had "limited functionality" and an unfamiliar project management approach was used.
A national rollout of the new benefit has been delayed following IT glitches.